Terms & Conditions
Last updated: 1 October 2026
Welcome to Limegreen. These Terms & Conditions apply to purchases made through the Limegreen online shop.
The online shop is operated by Limegreen (Pty) Ltd. By placing an order through our website, you confirm that you have read and accepted these Terms & Conditions together with our Returns, Refunds & Cancellations Policy, Delivery & Collection Policy, Privacy Policy and Artwork & Printing Guidelines.
Nothing in these Terms & Conditions is intended to exclude, restrict or limit any right or remedy that cannot lawfully be excluded under South African law.
1. Business Information
Business: Limegreen (Pty) Ltd
Registration Number: 2020/481443/07
Physical Address: 24 Richards Drive, Halfway House, Midrand, 1685
Telephone: 082 455 5013
Order Enquiries: orders@limegreen.za.net
General & Privacy Enquiries: info@limegreen.za.net
Website: www.limegreen.za.net
Country: South Africa
2. Our Products
Limegreen supplies custom printed and branded products including stickers, banners, posters, Correx boards, leaflets, vehicle magnets, name badges and other printed products.
Many of our products are manufactured specifically according to the customer’s selected specifications, quantities and/or supplied or approved artwork.
Product photographs, illustrations and mock-ups displayed on our website are intended to represent the product as accurately as reasonably possible. Reasonable differences may occur between screen representations and finished printed products.
3. Prices
Prices displayed by our online shop and product calculators are based on the specifications selected by the customer.
The total amount payable is displayed before an order is submitted. Delivery charges, where applicable, are calculated separately during checkout.
Limegreen may change its prices from time to time. A price change will not retrospectively alter a completed and accepted order unless an obvious pricing, calculation or system error has occurred.
If an obvious pricing or calculation error affects an order, Limegreen may contact the customer before production begins. The customer will be given the opportunity to proceed at the correct price or cancel the affected order and receive an appropriate refund of amounts already paid for that cancelled order.
4. Payment
Orders must be paid using one of the payment methods made available during checkout.
Production will not begin until payment has been successfully received or confirmed and, where applicable, final artwork has been approved.
Customers paying by electronic funds transfer should use their order number as the payment reference.
For security, customers should only use banking details supplied through official Limegreen communications. If you receive suspicious or unexpected communication concerning Limegreen’s banking details, contact us on 082 455 5013 before making payment.
5. Artwork and Approval
Where artwork approval is required, Limegreen will provide an artwork proof for approval before production.
Customers are responsible for checking proofs carefully before approval, including spelling, grammar, names, dates, telephone numbers, email addresses, website addresses, dimensions, quantities, positioning, layout, colours, images, logos, cutting shapes and all other content.
Production begins after final artwork approval where approval is required. Approval by email or another agreed written method constitutes authorisation for Limegreen to proceed with production.
Limegreen will take reasonable care when preparing artwork. However, where the finished product accurately reproduces artwork that the customer has approved, Limegreen will generally not be responsible for errors that were clearly visible in that approved artwork.
This does not exclude responsibility where Limegreen introduces an error after approval or where the finished goods materially differ from the approved artwork or confirmed order due to a production error attributable to Limegreen.
6. Production Times
Production times commence once both payment and final artwork approval have been received, where artwork approval is required.
Normal online production times:
- Stickers: approximately 2–4 working days
- Pull-Up Banners: approximately 2–4 working days
- X-Banners: approximately 2–4 working days
- Digital Posters: approximately 2–4 working days
- Correx Boards: approximately 2–4 working days
- Vehicle Magnets: approximately 2–4 working days
- Name Badges: approximately 2–4 working days
- Leaflets: approximately 5–7 working days
- Litho Posters: approximately 5–7 working days
Production times are estimates and do not include courier delivery time.
Working days exclude Saturdays, Sundays and South African public holidays.
Production may take longer where artwork requires correction, customer approval is delayed, specialised materials are unavailable, unusually large quantities are ordered, equipment failure occurs or circumstances outside Limegreen’s reasonable control affect production.
Where reasonably possible, Limegreen will communicate material production delays to the customer.
7. Custom-Made and Personalised Products
Many products supplied by Limegreen are printed or manufactured specifically according to the customer’s specifications, dimensions, selections, branding and/or artwork.
Where goods are made to a customer’s specifications or are clearly personalised, the statutory cooling-off right that applies to certain electronic transactions may not apply.
This does not affect any statutory rights a customer may have where goods are defective, unsafe, incorrectly supplied or materially different from the confirmed order or approved artwork.
8. Cancellations
If you wish to cancel or change an order, contact orders@limegreen.za.net as soon as possible and quote your order number.
If custom production has not yet commenced, Limegreen will assess whether the order can still be cancelled or changed, taking into account the status of the order and any work or costs already incurred.
Once production of custom-made or personalised goods has commenced, an order generally cannot be cancelled merely because the customer has changed their mind.
Nothing in this section limits any cancellation, refund or other right available under applicable South African law.
9. Colour and Print Variation
Computer monitors, mobile devices and office printers reproduce colour differently from commercial printing equipment.
RGB artwork may require conversion for commercial printing, which can alter the appearance of some colours.
Exact screen-to-print colour matching cannot therefore be guaranteed unless a specific colour-matching arrangement has been agreed before production.
Where colour accuracy is particularly important, customers should discuss their requirements with Limegreen before approving artwork.
Reasonable variations associated with commercial printing, cutting, finishing and materials are not necessarily defects.
10. Customer-Supplied Content and Intellectual Property
By uploading or supplying artwork, photographs, logos, trademarks, text or other material, the customer confirms that they own the material or have the necessary authority or permission to reproduce it.
The customer authorises Limegreen to use supplied material only as reasonably necessary to quote, prepare artwork, proof, manufacture, fulfil and support the order and to meet related legal or administrative requirements.
Limegreen reserves the right to refuse to reproduce material that we reasonably believe is unlawful or infringes the rights of another person or organisation.
11. Delivery
Delivery is governed by our Delivery & Collection Policy.
Courier delivery times are separate from production times.
The customer is responsible for providing a complete and accurate delivery address, postal code and contact information.
Courier delivery dates and times may be estimates and may be affected by circumstances outside Limegreen’s reasonable control.
12. Inspection and Reporting Problems
Customers should inspect their products as soon as reasonably possible after delivery or collection.
If there is a problem with an order, contact orders@limegreen.za.net promptly and provide the order number, a description of the problem and photographs where appropriate.
Limegreen may reasonably request that affected products and packaging be retained or returned so that the issue can be investigated.
Defective or incorrectly supplied products will be dealt with in accordance with our Returns, Refunds & Cancellations Policy and applicable South African law.
13. Website and Technical Errors
Limegreen takes reasonable steps to ensure that product information, online calculators, pricing and website functionality are accurate.
If an obvious technical, calculation, typographical or system error affects an order, Limegreen will contact the customer and resolve the matter before proceeding where reasonably possible.
14. Privacy
Personal information submitted through the Limegreen website is processed in accordance with our Privacy Policy and applicable South African data protection legislation.
Limegreen’s Information Officer is Nathi and privacy enquiries may be sent to info@limegreen.za.net.
15. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Nothing in these Terms & Conditions prevents a consumer from exercising any rights or remedies available under applicable South African consumer law.
16. Contact Us
Orders: orders@limegreen.za.net
General / Privacy: info@limegreen.za.net
Telephone: 082 455 5013
Address: 24 Richards Drive, Halfway House, Midrand, 1685
Last updated: 1 October 2026.